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Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.


Common items in a terms and conditions agreement allow you to:

  • Withdraw and cancel services, and make financial transactions.
  • Manage customer expectations, such as liability for information errors or website downtime.
  • Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
  • Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
  • Disable user accounts.
  • Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

This is a place to describe your Return and Refund Policy to buyers.


A Return and Refund policy usually consists of:

  • Terms of return (i.e. number of days)
  • State of return (e.g. unworn)
  • Reason for return (e.g. damaged or wrong product)
  • Process for return (i.e. how to initiate a return, how to contact customer service)
  • Process of refund (i.e. terms of refund, duration, payment details)
  • Contact details

Privacy Policy

Privacy Policy for Onibi (www.onibiusa.com)
 

Last updated: August 3, 2025
 

At Onibi, your privacy matters. We’re all about building a strong, loyal community—and that means protecting your information every step of the way. Here’s how we handle your data when you visit www.onibiusa.com or shop with us.
 

1. What Information We Collect
 

When you visit or shop on our site, we may collect:
- Personal Info: Name, email address, shipping/billing address, phone number.
- Order Info: Purchase details, payment information (handled securely by our payment processors), order history.
- Site Usage: IP address, browser type, device info, referring site, and how you interact with our website (via cookies and analytics tools).
- Marketing: If you subscribe to our newsletter or follow us on social, we’ll collect your email and preferences.
 

2. How We Use Your Info
 

We use your info to:
- Process and ship your orders
- Communicate order updates and customer support
- Improve our website and your shopping experience
- Send you product updates, drops, and promotions (if you opt in)
- Prevent fraud and keep things secure
 

3. How We Share Your Info
 

We don’t sell your info—ever. We only share it with:
- Service Providers: Payment processors, shipping companies, email services, and analytics tools (all held to strict confidentiality).
- Legal Requirements: If required by law or to protect our rights and community.
 

4. Cookies & Tracking
 

We use cookies and similar tech to:
- Keep your shopping cart working
- Remember your preferences
- Analyze site traffic and improve our content
 

You can control cookies through your browser settings, but disabling them might affect your experience.
 

5. Your Rights & Choices
 

You can:
- Access, update, or delete your personal info—just email us at [your support email]
- Opt out of marketing emails anytime (unsubscribe link in every email)
- Ask us about the data we have on you
 

6. Data Security
 

We take your privacy seriously and use industry-standard security measures to protect your info. While no system is 100% foolproof, we work hard to keep your data safe.
 

7. Children’s Privacy
 

Our site isn’t intended for kids under 13. We don’t knowingly collect info from children.
 

8. Changes to This Policy
 

We’ll update this policy if things change. Check back here for the latest version—major updates will be announced on our site or via email.
 

9. Contact Us
 

Questions or concerns? Reach out any time at support@onibiusa.com or through our contact page.
 

Thanks for trusting Onibi with your info. We’re stoked to have you in the crew!
 

Note: Swap in your actual support email where indicated. If you use third-party tools (like Shopify, Mailchimp, etc.), you might want to mention them specifically. If you have specific compliance needs (GDPR, CCPA), let me know and I’ll tailor it further.

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